The Second Storm: A Narrative Account of Social Work Shelter Expereinces in the Aftermath of Hurricane Katrina
Abstract
The following is a narrative account of the experiences and impressions of five social work professionals who volunteered in various shelter settings throughout the Katrina phase of disaster response service delivery. Follow-up observations are also offered from a return to the affected areas ten months following Katrina. This study utilized a phenomenological approach to narrative data evaluation and found themes of frustration with intervention, dissatisfaction with the quality of service leadership, experiences of relief after providing meaningful interventions, and the recognition of the need for a new model of disaster response service delivery.
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REFLECTIONS:
NARRATIVES OF PROFESSIONAL HELPING
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