Managed Care: Who Manages Whom?
Abstract
This narrative presents dilemmas faced by mental health care practitioners in providing ethical treatment for clients within a managed care environment. As a private practitioner, the author negotiated for many years with managed care companies on behalf of clients. Often he would express frustration to his colleagues over the judgmental and suspicious manner with which he was treated by managed care clinical case managers. When hired as a clinical supervisor of a national managed mental health care company, he gained new understanding of the complexities of managing providers and clients in the delivery and receipt of efficient and effective care.
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REFLECTIONS:
NARRATIVES OF PROFESSIONAL HELPING
SALEM STATE UNIVERSITY, PUBLISHER
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