Ink vs. Bytes: The Delicate Balance I Tried to Maintain in a Library
Keywords:librarians, Librarians, internet, Library, patrons, Teaching, electronic sources, Research, computers, Information Sources, discrimination, technology
Librarian is a misleading term that imposes a general idea upon what those who work in libraries do on a daily basis. Amongst the numerous tasks I was assigned and completed during my two years at my library system, one of the most intriguing and, perhaps, difficult to accomplish was finding a balance between technological advantages and written, tangible works. While the internet creates an easily accessible forum within which to disseminate information, even of the scholarly field, it also creates a sometimes seemingly insurmountable gap between those familiar with technology and those who find it to be a frightening tool that they will be unable to understand or use properly. Conversely, many patrons are forgetting the magic that exists with tangible documents, especially ones such as handwritten letters. A few vignettes of my experience with a variety of patrons will, I hope, serve to shed light on the balance I tried to find between paper and electronic sources.
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NARRATIVES OF PROFESSIONAL HELPING
Cleveland State University
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