Do You Hear Me? Three Perspectives on Telehealth Counseling with Service Members

  • Jo Ann Brockway
  • Michael Warren
  • Sara E. Fey-Hinckley
  • Jocelyn L. Savage
  • Jesse R. Frann
  • Kathleen R. Bell


Mild traumatic brain injury (MTBI) has been called the signature injury of the Iraq and Afghanistan conflicts. Many service members suffer lingering effects of MTBI as well as co-occurring post-traumatic stress. In a randomized controlled trial, service members sustaining a probable concussion or complex MTBI during deployment received telephone-based problem solving training. Three therapists providing the intervention share their experience engaging and learning from their interactions with service members.