Creating Conditions for Self - and Client - Empowerment: My Experience with a Consumer Advisory Board

  • Melissa A. Hensley Augsburg College


The following narrative describes the author's experience as a leadership consultant to the Places for People Consumer Advisory Board (CAB). As a social worker with a mental illness, she was expected to be both a mentor and a teacher. Though fundamental change has not occurred in agency processes as a result of this board's activities, the CAB members have a stronger voice and a more visible presence as leaders in the agency, through programs they have developed themselves.
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