Debriefing September 11th Through Managed Care: Balancing Ethics and Empowerment with Profit
Abstract
This narrative has several story lines: a) responses of average Americans to September 11th; b) the value of critical incident stress debriefings; c) challenges in maintaining fidelity to the CISD model when brokered through a business model giving the employer "customized services"; and d) ethical dilemmas faced when balancing managed care mandates of neutrality with social work imperatives for advocaey and client empowerment.
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REFLECTIONS:
NARRATIVES OF PROFESSIONAL HELPING
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