And Then There Was COVID…


  • Natalie Ames School of Social Work, North Carolina State University
  • Jodi K. Hall School of Social Work, North Carolina State University


online, in-person, virtual, teaching, reflective teaching


Most colleges and universities across the United States careened into online learning with little time to prepare in March of 2020. Neither faculty nor students had any idea how this new world of online teaching and learning would unfold, or how long it would last. With the benefit of over a year’s hindsight, many of us can probably identify things that have played out in ways that were both better and worse than expected. This narrative focuses on a few lessons two social work faculty members learned from an experience we neither requested nor welcomed. We can only speak for ourselves; we know our experiences are not universal. We present them here in an effort to make sense of what we have experienced and to reflect on what we can learn from these experiences moving forward.




How to Cite

Ames, N., & Hall, J. K. (2022). And Then There Was COVID…. Reflections: Narratives of Professional Helping, 28(1), 75–82. Retrieved from